Privacy Policy

Effective 13 July 2020


Interpretation. The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions. For the purposes of this Privacy Policy:

  • You (also referred to as “User” or “your”) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (also referred to as either "the Company", “Bandhu” "we", "us" or "our" in this Agreement) refers to “Bandhu Urban Technologies India Pvt. Ltd.”

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, whereas "control" means ownership of 50% or more of the shares holding, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Account means a unique account created for You to access our services which may include, but are not limited to our mobile phone and/or web application or parts of our Service.

  • Website refers to Bandhu, accessible from

  • Mobile Phone app or Mobile app refers to a computer program or software application running on a base operating system (such as Android, iOS, etc.), accessible on a mobile (often, but not limited to being handheld) electronic device.

  • Service refers to the Mobile Phone and Web Application(s).

  • Country refers to: India

  • Data Processor means any natural or legal person who processes the data on behalf of the Company. It may also refer to third-party companies or individuals engaged with or employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is provided and/or used.

  • Third-Party Social Media Service refers to a recognized website or social network website like, but not limited to, Google or Facebook, through which a User can log in or create an account to use the Service.

  • Personal Data is any information that relates to an identified or identifiable individual for the use of the Service.

  • Cookies or similarly functioning files refer to small files that are placed on your computer, mobile device or any other device by a website and/or mobile containing details of your browsing/service usage history on that website/mobile app, among its many uses.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Registering means you consent to be contacted by phone/SMS/email. You agree to be contacted by phone or SMS on your mobile number even if you have opted out using the National Customer Preference Register (NCPR) and/or the National Do Not Call Registry (NDNC).


General Clarifications. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data. While using our Service, we may ask you to provide us with certain personally identifiable information (PII) that can be used to contact or identify You. PII may include, but is not limited to:

  • Full given name

  • Email address

  • Phone number

  • Date of Birth

  • Govt. issued ID number and image of document

  • Usage Data

Usage Data. Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.


We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Tracking Technologies and Cookies. We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.


Cookies can be "Session” or “Persistent” Cookies. Session Cookies are deleted as soon as you close your web browser, while Persistent Cookies remain on your personal computer or mobile device when you go offline.


We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary/Essential Cookies

    • Type: Session Cookies

    • Administered by: Us

    • Purpose: These Cookies are essential to provide you with Services available through the Website/Application and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

  • Policy/Notice Acceptance Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: These Cookies identify if users have accepted the use of cookies on the Website/Application.

  • Functionality Cookies

    • Type: Persistent Cookies

    • Administered by: Us

    • Purpose: These Cookies allow us to remember choices you make when you use the Website/Application, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website/Application.


Use of Your Personal Data

The Company may use Personal Data for the following purposes:


  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage your Account: To manage your registration as a User of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.

  • For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.

  • To contact you: To contact you by email, telephone calls, SMS, or other forms of communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

  • To manage your requests: To attend and manage your requests to us.


We may share your personal information in the following situations given that we have ensured that all third-party data processors have a contract with Bandhu for processing User data:

  • With Third-Parties: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to you to help support and maintain our Service, to contact you, to advertise on third-party websites to you after you visited our Service or for payment processing.

  • For Business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

  • With Business partners: We may share your information with our business partners to offer you certain products, services, or promotions.

  • With other users: When you share personal information or otherwise interact in the public-facing areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you, and view your profile. We are not responsible for the use of your personal information received from the Third-Party Social Media Service by any individual or company.


Bandhu can also anonymize your personal data and supply it to third parties, to enable better targeting of delivery of services or formulation of evidence-based policies.


Disclosure of user info. Overriding the above-mentioned clauses, Bandhu may disclose user info including personally identifiable information (PII) if Bandhu reasonably thinks that disclosure is 1) necessary to comply with legal process; 2) would mitigate Bandhu’s liability in actual/potential lawsuit; 3) otherwise necessary/appropriate to protect Bandhu’s or other person/entity’s rights or property; 4) to enforce agreement(s) including ensuring payment of fees by users; or 5) to deter illegal behavior (i.e. fraud).

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Right to withdraw. You have the right to withdraw your consent of our use and retention of your Personal data. If you do so, we shall cease to collect any further information about you, and cease providing data to any third-party. However, we shall maintain historical records that an individual with a certain unique ID exited the platform, in order to have data on record for any possible judicial and/or legal compliance/queries that may arise in the future, and the sharing of information of you during the use of service to the third-party cannot be withdrawn. However, the storage of such data after the request to Withdraw is processed shall be done in a way in which any personal identifiers are encrypted. If such individual rejoins the platform, the historical data retained shall be redeployed to the individual’s account.


Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.


Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.


The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


For all of the above, storage/transfer of any data of Indian citizens/Users shall at all times be in compliance with the laws of the country (India) of operation.


Disclosure of Your Personal Data

Business Transactions. If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.


Law Enforcement. Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements. Bandhu may process and disclose your personal data without your consent in the good faith belief that such action is necessary to:

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect against legal liability

  • Protect the personal safety of Users of the Service or the public

  • Protect and defend the rights or property of the Company

  • Comply with a legal obligation


User-submitted content. Bandhu may now or in the future let you submit videos/other communications that you or other users submit, including profile, job postings, job asks, feedback, and hosting/sharing/publishing or any other form of user-supplied content (“Submitted Content”). You shall keep all your ownership rights of the Submitted Content, but by submitting to Bandhu, you agree that Bandhu shall receive a perpetual, non-exclusive, royalty-free, worldwide, transferable license to use your Submitted Content. Such uses include, but are not limited to, reproduction, translation, and/or distribution of Submitted Content for purposes that may include, but are not limited to, promotion of any part or all of the Application. Bandhu does not endorse any part of your Submitted Content, and is not liable for any acts or omissions related to or as a result of your Submitted Content, including damages. Please see the Terms of Use for details on the Bandhu’s criteria for determining inappropriate Submitted Content and the consequences of posting such material. Repeat infringers who have been notified more than twice and/or have had Submitted Content removed more than twice may have related Account(s) terminated and be prohibited from re-registration, including blocking any related email address(es) or IP address(es).


No confidentiality. Bandhu does not guarantee confidentiality of any of your Submitted Content. Anything you submit to the website is considered to be searchable by registered users, and any Submitted Content is assumed to be non-proprietary and non-confidential. Bandhu is free to use/disseminate this Submitted Content to provide the Services. By posting Submitted Content, you grant each User a non-exclusive license to access your Submitted Content through the Application and to use it as permitted through Bandhu’s Website and Terms of Use. This license terminates once you remove or delete the Submitted Content from the Application. You acknowledge that the Submitted Content may need to be modified or transmitted over various networks in order to be compatible with the technical requirements of any devices or networks used with or in conjunction with the Application. You acknowledge that you shall not submit any third person’s information whether confidential or otherwise while using the Service and Bandhu will not be responsible for any third person’s information if submitted by you.


You may remove Submitted Content from the Application at any time, and the license granted above to other Users and to Bandhu automatically expires for future use.


Representations and warranties. You, as the User, are solely responsible for your own Submitted Content and the consequences of posting and/or publishing it. You must own the licenses, rights, and consents to authorize Bandhu to use your submitted content, and must have the written consent, release, and/or permission of every identifiable person identified in your Submitted Content to include such persons in your Submitted Content.


Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.


We strive to use commercially acceptable means which may include processes for de-identification/encryption, as well as prevention of unauthorized access to and misuse of data, to protect your Personal Data. However, we cannot guarantee your Personal Data’s absolute security.


Children's Privacy

Our Service neither addresses nor is available to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

We also may limit how we collect, use, and store some of the information of Users between 18 and 21 years old. In some cases, this means we will be unable to provide certain functionalities of the Service to these users.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and we will update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Grievance redressals. The User may contact us at with any grievance regarding misleading or inaccurate data.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at

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